{"id":143,"date":"2026-07-02T14:50:16","date_gmt":"2026-07-02T14:50:16","guid":{"rendered":"https:\/\/rta.travelblox.eu\/en\/uganda\/terms-and-conditions-car-rental-with-driver\/"},"modified":"2026-09-03T13:34:50","modified_gmt":"2026-09-03T13:34:50","slug":"terms-and-conditions-car-rental-with-driver","status":"publish","type":"page","link":"https:\/\/rta.travelblox.eu\/en\/uganda\/terms-and-conditions-car-rental-with-driver\/","title":{"rendered":"Terms and conditions | car rental with driver"},"content":{"rendered":"\n
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Terms and conditions for car rentals with driver-guide in Uganda<\/h1>\n <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n\n \n \n \n<\/div>\n\n\n
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Confirming a booking with Roadtrip Africa signifies that you have read, fully understood, and accepted the terms and conditions outlined below.<\/p>\n

These Terms and Conditions are also translated into Dutch, German and French. In the event of any discrepancy between the different language versions, the English version shall take precedence.<\/p>\n

<\/span>Definitions\u00a0<\/strong><\/p>\n

o \u00a0 \u00a0“RTA” refers to Roadtrip Africa, the travel company registered in the Netherlands.
\no \u00a0 \u00a0“RTU” or “Owner” refers to Roadtrip Uganda Limited, the travel company registered in Uganda.
\no \u00a0 \u00a0“You” or “Hirer” refers to the individual who has signed the Rental Agreement, along with their authorised travel companions included in the agreement.
\no \u00a0 \u00a0The \u201cDriver\u201d means the person appointed and authorised by the Owner to drive the vehicle.
\no \u00a0 \u00a0“Rental Agreement” refers to this contract between the Hirer and the Owner.
\no \u00a0 \u00a0“Vehicle” refers to the rented car.<\/p>\n

General use of the vehicle & camping equipment\u00a0<\/strong><\/p>\n

1. \u00a0 \u00a0The Vehicle may only be driven by the Driver appointed by the Owner. Other terms and conditions apply for self-drive rentals. The Hirer may not provide their own driver and\/ or guide. Any losses or damages caused by an unauthorised driver are the Hirer’s responsibility.
\n2. \u00a0 \u00a0The Hirer shall return the Vehicle on the agreed date and time, as specified in your reservation overview. Returns are by 7 PM latest unless the Owner has specifically agreed otherwise. No refunds shall be given for early returns.
\n3. \u00a0 \u00a0The Vehicle is provided with a full fuel tank and must be returned with a full tank to avoid refuelling charges.
\n4. \u00a0 \u00a0Only fuel from major stations such as Shell, Total, Hass and Rubis should be used. Never purchase bottled fuel from roadside vendors. Poor-quality fuel can damage the engine.
\n5. \u00a0 \u00a0Any losses or severe damage to the camping gear shall be charged to the Hirer at replacement value.<\/p>\n

Speed limits<\/strong><\/p>\n

\u2022 \u00a0 \u00a080 km\/h on highways. Safari vehicles are classified as trucks due to longer braking distances.
\n\u2022\u00a0 \u00a0 40 – 50 km\/h when driving through towns. Note that the main highway also passes through towns, so be wary of speed limit signs and speed bumps.
\n\u2022 \u00a0 \u00a025 – 40 km\/h in national parks, depending on road conditions and the rules per park. Even 25 km\/h can be too fast on narrow or eroded dirt roads.<\/p>\n

Restricted areas & recommendations<\/strong><\/p>\n

6. \u00a0 \u00a0Driving in the dark (before 6:30 AM and after 7:00 PM) is prohibited. If you like to go on a night game drive, you can join a guided safari in a vehicle provided by the lodge where you are staying.
\n7. \u00a0 \u00a0Travel to Kidepo National Park and Karamoja is only permitted with a Suzuki Jimny, Toyota Land Cruiser or Nissan Navara. All roads north of the Pakwach – Lira – Soroti – Mbale are off-limits with an RAV4. If an RAV4 is detected in a restricted area, the Hirer is in breach of contract and fully liable for any costs and loss of the security bond.
\n8. \u00a0 \u00a0Crossing international borders is not allowed without prior written approval from the Owner and additional insurance coverage (COMESA).
\n9. \u00a0 \u00a0Hirers are strongly advised to purchase a local SIM card with airtime and internet for easier communication.<\/p>\n

Vehicle maintenance<\/strong><\/p>\n

10. \u00a0 \u00a0The Driver is responsible for basic maintenance, including checking engine oil, coolant, and tyre pressure. If fluids are depleted, the Hirer covers the costs to replenish them.
\n11. \u00a0 \u00a0We don\u2019t do field repairs or send a replacement vehicle when a problem occurs with the A\/C or fridge. Wiring and piping are sensitive and suffer from bumpy roads and dust. Sadly, the knowledge and equipment (Frigo gas) to repair A\/C or fridges are unavailable in the field. We understand it’s unfortunate when your fridge stops working. In the rare case this happens, do let us know, and the Roadtrip Africa office in the Netherlands will issue a refund for the fridge rental.<\/p>\n

Accidents & mechanical breakdowns\u00a0<\/strong><\/p>\n

12. \u00a0 \u00a0In case of an accident or mechanical breakdown of the Vehicle that cannot be repaired within 24 hours, the Owner will provide and pay for a replacement vehicle. RTA or the Owner cannot be liable for refunding car rental, park fees, activities, or hotels.<\/p>\n

Liability<\/strong><\/p>\n

13. \u00a0 \u00a0RTA and RTU are not liable for loss of personal belongings or injuries. The Hirer is advised to take out travel and medical insurance.
\n14. \u00a0 \u00a0RTA and RTU are not liable for events beyond their control, including flight delays, civil disturbances, road closures, extreme weather, epidemics, and similar force majeure events.
\n15. \u00a0 \u00a0RTA aims to provide accurate and up-to-date information on its website and through email communication, but no claims or rights can be derived from this.<\/p>\n

Payment & cancellation policy<\/strong><\/p>\n

16. \u00a0 \u00a0After RTA receives the signed terms and conditions, you will receive two invoices: (1) a non-refundable deposit of 10% to confirm the booking and (2) the final invoice with the remaining amount, which is due one month before the departure date.
\n17. \u00a0 \u00a0There are no refunds in case of a last-minute cancellation or rescheduling, which is 1 month before your departure date or less. If you want to be covered, take out travel or cancellation insurance.
\n18. \u00a0 \u00a0For gorilla and chimpanzee trekking permits, RTU adopts the cancellation policy of the Uganda Wildlife Authority:
\na.\u00a0 \u00a0 61+ days before trekking: 75% refund
\nb. \u00a0 \u00a046 – 60 days: 50% refund
\nc.\u00a0 \u00a0 15 – 45 days: 25% refund
\nd. \u00a0 \u00a00 – 14 days: No refund
\n19.\u00a0 \u00a0 Please note that the cancellation policy of clause 18 does not apply to gorilla trekking permits for the low season (April, May, November). Once bought, these permits cannot be rescheduled or refunded.<\/p><\/div>\n\t <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n

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\n\t\t\t\t\t\t\t\t\n\t\t\t< Back to all terms & conditions\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n
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Discover our trips<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\tA Family Selfdrive Safari In Kenya Openroof Mark Bell\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
From \u20ac1,730 pp<\/div>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\tTaste of Kenya<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\tKenya<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t8 days<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t720 km<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t\t\t\t\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\tGorilla trekking (by Madelon) (1)\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
From \u20ac2,880 pp<\/div>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\tUganda’s Finest<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\tUganda<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t15 days<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t1675 km<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t\t\t\t\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\tMale Lion Serengeti Plains\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
From \u20ac2,350 pp<\/div>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\tNorthern Safari Circuit <\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\tTanzania<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t10 days<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t803 km<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t\t\t\t\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\tDSC03917\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
From \u20ac2,410 pp<\/div>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\tThe RN7 One-way<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\tMadagascar<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t16 days<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t\t\t\t\t\t1350 km<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t
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